Intact, Calgary, AB opening hours

Things started off quite well. CSR friendly and supportive. Things went downhill fast. Excuses kept coming week after week. Finally I was told all parts were available to get the car repaired. They even sent updates last few days saying car will be ready at months end. Last day of month and I was notified that car would be ready by 5 pm. I was five minutes from arriving to the auto body shop when the CSR told me car won’t be ready due to not doing their job. Now more missing parts and no timeline on getting completed. 6 weeks is unacceptable…just excuse every week. Insurance claim . Not happy.

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